Datto Engineering Blog

Unifying Our User Interfaces

Datto has a lot of great products in its arsenal that only keeps growing as we acquire more businesses. Because of this, integration is very important and a key item of that is user experience. To accomplish this, we knew we had to streamline our user interfaces. As product designers, we are advocates for the user and have a proclivity for good aesthetics. So for us, this was not only a time to stretch our visual design muscles but to also improve the usability across our products.

ROP Chaining on ARM for Research Purposes

Tutorial on how to construct ROP chains from difficult ROP gadgets in ARM assembly.

Building OpenTSDB for 10,000 hosts

Over the past 2 years, Datto has been working on how we could collect consistent data from our entire fleet of hosts. In this post, we'll discuss how we leveraged OpenTSDB to collect nearly 1 million metrics a second across our infrastructure.

A few police-action stories from working on the Datto Linux backup agent

A few years ago, Datto released its very own Linux backup agent. In this post, we reminisce about lessons learned from developing and supporting the Datto Linux Agent (DLA) shortly after its production release.

Wi-Fi Roaming: how it works, how to successfully deploy it and how to troubleshoot it

Understanding how Wi-Fi roaming works is key to a successful Wi-Fi deployment. This post focuses on the most difficult Wi-Fi environment, the enterprise business, and explains how to fix problems and why things sometimes don't work.

Automating Vault and Consul Template Management

Configuring and managing Vault isn't too difficult, but integrating it with our existing configuration management tools provided a unique challenge. We wanted to ensure that we could continue using Puppet, our config management tool of choice, to automatically handle the day-to-day operations of our new Vault deployment.

Understanding chkdsk for NTFS

chkdsk is a utility from Microsoft that tries to fix a volume’s file system without losing data. It checks for both logical and physical errors. chkdsk usually checks the file system metadata information first and applies file system repair functions if necessary. At Datto, we mostly deal with NTFS, so in this post, I'll only discuss the NTFS file system.

Keeping it simple: Using Server-Sent Events (SSE) to power a live UI

Ever wonder how your favorite web-based app gets real-time updates without a page refresh? We wanted to do this for one of our networking products, but there are many ways to go about it. Here's how we ended up at one less well-known solution for building a live-updating web UI.

Putting the devices you know and love into our cloud

One of Datto’s ongoing missions is continually improving and advancing our cloud offerings. The SIRIS has proven itself over and over again to perform well with local restores, so why haven’t we put them in Datto’s cloud? By putting SIRIS in Datto's cloud we can improve two products offerings simultaneously without needing to adjust our test suites or even change our hardware.

Providing remote access to Datto devices via SSH tunnels

Our backup devices are typically physically located inside the LAN of our end users. Under normal circumstances that means that they are behind a NAT and are not reachable from the public Internet without a VPN or other tunneling mechanisms. For our customers, the Managed Service Provider (MSP), only being able to access their Datto devices with direct physical access would be a major inconvenience. In this post, we talk about how we implemented "Remote Web", a feature that lets customers remotely access the device, even when it is behind a NAT.